Last updated: December 23, 2025
Orders are typically processed within 1–2 business days.
Processing time is separate from shipping time.
Orders placed on weekends or public holidays will begin processing on the next business day.
Products are manufactured internationally and shipped to customers through our fulfillment partners.
Estimated delivery: 7–10 business days
Available for eligible destinations
Delivery times may vary based on location and carrier conditions
Estimated delivery: 3–6 business days
Available at checkout for eligible orders
Delivery times may vary based on location and carrier conditions
Delivery timeframes are estimates and not guaranteed.
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking updates to appear.
Customers are responsible for providing accurate and complete shipping information at checkout.
If an address is entered incorrectly, delivery delays may occur.
Delivery delays may occur due to factors outside our control, such as:
Carrier disruptions
Customs processing
Weather conditions
Peak-season volume
If your shipment is significantly delayed, please contact us and we will assist where possible.
If your package is lost or arrives damaged, please contact us at contact@trymoodie.store within 7 days of delivery.
We will review the issue and work with the carrier or fulfillment partner to provide an appropriate resolution, which may include a replacement or refund in accordance with our policies.
For shipping-related questions, please contact:
+1 802 255 6540